LIMITED TIME OFFER - FREE SHIPPING ON ALL ORDER

Frequently Asked Questions

Absolutely!

  • All of our silicone is 100% BPA free, food grade, phtalate free, cadmium free, lead free, mercury free, toxic free, PVC free, latex free, free of any metals, no smell or taste, and won't stain or puncture. 
  • All wood products are natural organic maple or beech wood.

Please refer to our Safety & Care Instruction  

We take your security seriously and take every precaution necessary to ensure that your shopping experience is safe and exciting! 

No worries - All transactions conducted here are protected by Shopify Payment. All information exchanged is encrypted using the SSL protocol. Your data can not be detected, intercepted or used by any third parties.

Our warehouse will need between 5 and 10 open days to prepare your order. Once shipped, you'll receive an email with a tracking number. Transit times to your house will vary depending on your city of residence and volume of packages our carriers have to handle.

Standard Shipping Times

USA and Canada: 7 - 21 days

Oceania: 7 - 21 days

Europe: 9 - 21 days

Latin America: 10 - 25 days

Other countries: 14 - 30 days

COVID-19 update: Due to an impact of Covid - 19, package may take longer to arrived. Please be patient. Thank you for your understanding.

We're super efficient - Your order will be prepared and shipped very quickly after it's placed! Once your order has been confirmed, it will not be possible to change it. Be sure to double check your order confirmation details to make sure everything is as intended before you submit it.

Your order will be carefully inspected before it's shipped. However, if you notice that we missed a little flaw, please let us know as soon as possible and we'll definitely rectify the situation! Send us an e-mail at support@ryanandrayden.com and let us know about your damaged product within 14 days after receiving your order.

Of course! You have 14 days after delivery of your item to request a return or exchange. For more information please refer to our Return Policy 

*Some exceptions apply, please read our policy to verify if your order is eligible for a return. 

*All refund will be in store credit.

Our team would be thrilled to work something out with you, bloggy parents! Please let us know about your project at support@ryanandrayden.com

Please sign up for our newsletter on the bottom of each page and follow us on social media to be the first to know about our featured products, events, promotions, contests and more!